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Support

How can we help?

Help with the repline app for iPhone

Contact

repline is pre-launch and doesn’t have a public support inbox yet. A contact address will be listed here when the app ships.

Manage your subscription

repline Pro is billed through Apple. View, change, or cancel it from your device: Settings → your name → Subscriptions.

apps.apple.com/account/subscriptions

Refunds

Purchases are processed by Apple, so refund requests go through Apple's own system and their terms.

reportaproblem.apple.com

Delete your account

Remove your account and all server-side records, right from the app.

Delete-account instructions

Common questions

My subscription is active but Pro is locked

Open Settings → Account & subscription → Restore purchases. This re-reads your entitlement from Apple. If you use multiple devices, make sure you're signed into the same Apple ID.

Can you recover my workout history?

Honestly: no, and that's by design. Your training data lives only on your device; we never have a copy (see the privacy policy). If you deleted the app or lost your phone, your data comes back only through your device's own backup (iCloud). We recommend keeping device backups on.

How do I cancel the free trial?

You don't need to do anything. The trial requires no payment method and never converts into a paid subscription automatically. It simply ends after 7 days, and the free tier keeps working.

How do I move my data to a new iPhone?

Use Apple's device-to-device transfer or restore from an iCloud backup when setting up the new phone; repline's local database comes along with it.

Something else?

The product FAQ covers what repline is (and isn't). A direct contact route will be available here at launch.

A note on training advice: repline provides general training guidance, not medical advice. Check with a healthcare provider before acting on it, and stop if something hurts.